Welcome to Nolson Shirts! We appreciate your trust in us for your men’s clothing needs. To ensure a smooth and timely delivery, please review our shipping policy below.
🕒 Order Processing Time
Our dedicated team processes orders within 2 to 3 business days, Monday to Friday.
🚚 Delivery Period
For customers in the Netherlands, we offer express delivery. Your order should arrive within 5 to 12 business days after shipment. Please note, delivery time starts from the shipping date, not the order date. Delays may occur due to customs, incorrect addresses, or unforeseen circumstances.
⏰ Order Cut-Off Time
Orders placed before 5:00 PM (GMT) will be processed the same business day. Orders placed after this time will be processed the next business day.
💸 Shipping Costs
We offer free standard shipping for all orders within the Netherlands.
🧾 Tax Information
All product prices on our website include Netherlands GST. Customers in the Netherlands do not pay additional taxes, customs duties, or handling fees upon delivery.
🚚 Delivery Partners
We ship using trusted carriers such as Royal Mail, DHL, Hermes, and DPD to ensure safe and reliable delivery.
📅 Non-Shipping Days
Orders are not processed or shipped on public holidays.
📦 Shipment Confirmation & Tracking
Once your order ships, you will receive a confirmation email with a tracking ID, which activates within 24 hours.
🛠 Address Issues & Misplacements
For missing or delayed packages, please first contact the carrier. If the issue persists, email us at support@nolsonshirts.com. If the shipment is returned due to an incorrect address, a reshipping fee will apply.
🏠 Address Changes
To update your delivery address, contact us at support@nolsonshirts.com or call +31 6 48820636 within 24 hours of ordering. Changes cannot be made once the order has shipped.
❌ Cancellations & Damages
To cancel an order, please contact us within 24 hours of receiving your order confirmation.
If your order arrives damaged, email support@nolsonshirts.com with photos, and we will arrange a replacement or refund.
CONTACT INFORMATION:
Store Name: Nolson Shirts
Trade Name: NICOTEX B.V.
Vat Number: NL860748911B01
KVK number: 76687198
Business Address: Gerard Douplein 2, 1072 VE Amsterdam, Netherlands
Phone: +31 6 48820636
Email: support@nolsonshirts.com
Business Hours: Our customer service hours are Monday – Friday, 09:00 – 17:00 (CET)
Order Cut-off Time: 5 PM (CET)