Return and Refund Policy
Return and Refund Policy
Return and Refund Policy for Nolson Shirts
Thank you for choosing Nolson Shirts for your T-shirt purchases. We are committed to your satisfaction, and to ensure a smooth and hassle-free return and refund process, we’ve established the following guidelines:
30-Day Return Window
We offer a 30-day return period, allowing you to request a return within 30 days of receiving your order. To qualify for a return, the T-shirt must be in unused, undamaged condition, with all original tags and packaging intact.
Initiating a Return
To initiate a return, please contact us via email at support@nolsonshirts.com. Our team will provide you with return authorization and detailed instructions for sending the item back. Please note that returns without prior approval will not be accepted.
Return Labels for Customers
- For Defective Products: We will provide a prepaid return label for defective items.
- For Customer Remorse: Customers are responsible for return shipping costs for non-defective returns.
Accepted Product Conditions for Returns
We accept returns for T-shirts that are in new, unworn, and unused condition.
Restocking Fee
We do not charge any restocking fees for returns.
Return Shipping Costs
- For Defective Products: Nolson Shirts will cover the cost of return shipping.
- For Customer Remorse: Customers are responsible for the return shipping costs for non-defective returns.
Damaged, Inaccurate Products, or Issues
Upon receiving your T-shirt, please inspect it carefully. If you notice any damage, inaccuracies, or defects, notify us immediately via email at support@nolsonshirts.com. We will resolve the issue promptly with an exchange or refund.
Exchanges
We process exchanges for damaged, defective, or incorrect items. Please contact us for further assistance with exchanges.
Refunds
Once we receive and inspect your return, we will notify you about the refund status. If approved, the refund will be processed, and a credit will be applied to your original payment method within a few business days. Processing time may vary depending on your bank or credit card issuer.
CONTACT INFORMATION:
Trade name: Nolson Shirts
Phone number: +31 970 105 80426
Email: support@nolsonshirts.com
Physical address: Kalverstraat 164, 1012 XE Amsterdam, Netherlands